Cookie Policy

Last Updated: 4 June 2025

Introduction

This Cookie Policy explains how Mangga Ltd ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website at mangga.app (the "Service"). This policy should be read in conjunction with our Privacy Policy and Terms of Service.

What Are Cookies

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners about how users interact with their sites.

Types of Cookies We Use

Essential Cookies (Always Active)

These cookies are necessary for the website to function properly and cannot be disabled.

  • Authentication Cookies: Keep you logged in to your account
  • Security Cookies: Protect against fraud and unauthorized access
  • Session Cookies: Remember your preferences during your visit
  • Load Balancing Cookies: Ensure optimal website performance

Functional Cookies (Optional)

These cookies enhance your experience but are not essential for basic functionality.

  • Preference Cookies: Remember your settings and choices
  • Language Cookies: Store your preferred language
  • Theme Cookies: Remember your display preferences

Analytics Cookies (Optional)

These cookies help us understand how visitors use our website.

  • Usage Analytics: Track page views, user journeys, and feature usage
  • Performance Monitoring: Monitor website speed and technical issues
  • Error Tracking: Identify and resolve technical problems

How We Use Cookies

Essential Website Functions

  • User Authentication: Maintain your login session securely
  • Security Protection: Prevent unauthorized access and fraud
  • Form Data: Remember information you've entered in forms
  • Shopping Cart: Maintain subscription and payment selections

Service Improvement

  • Performance Optimization: Identify slow-loading pages and optimize them
  • Feature Development: Understand which features are most valuable to users
  • Error Resolution: Quickly identify and fix technical issues
  • User Experience: Improve navigation and interface design

Third-Party Cookies

Some cookies on our website are set by third-party services that we use to provide functionality or analyze website usage:

Service Providers

  • Hosting and Infrastructure: Cookies from our hosting providers for performance and security
  • Payment Processing: Cookies from payment providers for secure transaction processing
  • Authentication Services: Cookies from authentication providers for secure login
  • Content Delivery: Cookies from CDN providers for faster content loading

Analytics and Monitoring

  • Website Analytics: Anonymous usage statistics and performance monitoring
  • Error Tracking: Technical error monitoring and resolution
  • Performance Monitoring: Website speed and availability tracking

Managing Your Cookie Preferences

Browser Controls

You can control cookies through your browser settings. Most browsers allow you to:

  • View cookies that have been set and delete them individually
  • Block third-party cookies
  • Block cookies from specific websites
  • Block all cookies from being set
  • Delete all cookies when you close your browser

Important Notice

Disabling essential cookies may prevent you from using certain features of our website, including logging in to your account, making payments, or accessing personalized content.

Browser-Specific Instructions

  • Chrome: Settings → Privacy and Security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

Cookie Retention

Session Cookies

Session cookies are temporary and are deleted when you close your browser. These include authentication cookies and temporary preference settings.

Persistent Cookies

Persistent cookies remain on your device for a set period or until you delete them. Our retention periods are:

  • Authentication Cookies: 30 days (or until logout)
  • Preference Cookies: 1 year
  • Analytics Cookies: 2 years (where consent given)
  • Security Cookies: 24 hours to 30 days depending on function

Your Rights and Choices

Consent and Withdrawal

  • You can withdraw consent for non-essential cookies at any time
  • Withdrawal does not affect the lawfulness of processing before withdrawal
  • You can change your preferences through browser settings
  • Some cookies require explicit consent before being set

Data Subject Rights

Under GDPR and UK data protection laws, you have rights regarding cookie data:

  • Right to Information: This policy provides information about our cookie use
  • Right to Access: You can request information about cookies we've set
  • Right to Deletion: You can delete cookies through your browser
  • Right to Object: You can object to non-essential cookie use

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by:

  • Updating the "Last Updated" date at the top of this policy
  • Posting a notice on our website
  • Sending an email notification for significant changes

Related Policies

This Cookie Policy should be read alongside our other policies:

Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Mangga Ltd

Address: 195-197 Wood Street, Suite RA01

City: London E17 3NU, United Kingdom

Phone: +44 07897 068640

General Support: support@mangga.app

General Information: info@mangga.app

Business hours: Monday - Friday, 9:00 AM - 6:00 PM GMT
Support response time: Within 8 hours during business hours